Calgary Police Service - CPIC Information Specialist

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Canadian Police Information Centre (CPIC) Information Specialist, you will be responsible for creating, maintaining and ensuring the integrity of all records submitted to CPIC on behalf of Calgary Police Service (CPS). Primary duties include:

Research, organize and distribute highly sensitive and confidential data from a multiple of computer databases to field personnel in a concise and timely manner.
Prepare comprehensive Prosecutor's Information Packages for an arrestee's appearance before the Justice of the Peace or the documents required for Field Officer Release by the police/peace officers.
Evaluate, interpret and coordinate the response to CPIC messages and requests to/from outside police, law enforcement and international agencies.
Maintain the National CPIC database with data entry, updates and removals of existing records, based on guidelines and policies.
Organize, maintain and share information including warrants, court orders, release documents, restraining orders and occurrence reports to facilitate arrest and court processes with partners such courts, police officers and law enforcement agencies across Canada.
Enter all warrants for arrest onto the Warrant Tracking computer System and CPIC.
Ensure all records are accurate and immediately updated upon status changes.
Make sure all CPS entries on CPIC are current and accurately maintained by completing monthly validations and purge reports and daily warrant recall lists from Criminal, Traffic and Youth courts.
Qualifications
A High School diploma or equivalency (i.e. GED) and a minimum of 1 year of related administrative experience in a law enforcement or justice-based environment.
The ability to type at least 50 words per minute (wpm) is required.
Preference will be given to applicants who have CPIC experience.
Knowledge and experience working with Sentry (Niche) or Justice On-Line Information Network (JOIN) are considered assets.
Success in this position requires efficiency and thoroughness, service orientation, stress tolerance and team building and teamwork. An effective communicator with a focus on results and the ability to build strong relationships.
Working Conditions: This position deals with emotionally troubling information/situations.

Pre-employment Requirements
An enhanced security clearance will be conducted.
Applicants will be tested for appropriate skills.
Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Union: CUPE Local 38
Business Unit: Calgary Police Service

Position Type: 1 Permanent and 2 Temporary (up to 12 months)
Location: 5111 47 Street N.E.

Compensation: Pay Grade 7 $35.45 - 47.43 per hour
Days of Work: This is a 24-hour, 7-day per week operation.
Position works an average of 40 hours per week over an 8 week cycle.

Hours of work: Non-Standard 40 hour work week

Audience: Internal/External
Apply By: June 11, 2025

Job ID #: 312116