Call Center Customer Service Representative
- Category: Customer Care Executive
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 31K
- Published on: 2025/09/20
Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.
• Full-Time positions available
• Shifts available between 4pm-+am IST
• Fluent in speaking, writing, and reading English Required
• Great, secure, premier office located in Mindspace, Milad West, Mumbai with lots of perks – lounge, game room, onsite parking + much more
• Mentoring and guidance from Canadian Management Team
Requirements
The ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.
• Experience working in a Call Center environment handling incoming and/or making outgoing calls
• Customer Service oriented in developing and maintaining a positive customer interaction
• Strong English communication and people skills – written and verbal communication
• Ability to multi-task and comfortable operating in multiple applications at one time
• Open to flexibility in schedule including working extended or extra shifts
• Providing an exceptional customer service experience on every call
What We Offer
• Salary, Bonus, Health Benefits + much more!
• Paid Time Off, Training and Development
• Ongoing English and Customer Service development classes
Location
Must be able to commute to our office located in Mindspace, Milad West, Mumbai
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