Call Center Executive
- Category: Customer Care Executive
- Location: Chennai, Tamil Nadu
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 20K
- Published on: 2025/09/16
Full job description
Job description
JOB RESPONSIBILITY:
1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP's
+. Feedback from the patients and their satisfaction
*** Looking for multilingual candidates who can speak Telugu/Malayalam/Kannada/Tamil/Hindi
Job Type: Full-time
Benefits:
Health insurance
Life insurance
Schedule:
Day shift
Morning shift
Night Shift (Male )
Job Types: Full-time, Permanent
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Night shift
Language:
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Related jobs
-
Wanted telecaler
Real estate company.. More then 136 site successful finish. No 1 company in north chennai.. Fresher all so welcome
-
Customer Care Assistant
Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5...
-
Customer Care Executive
SAP Knolwdge MS package Sales Billing Service Billing Quote preparation Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Supplemental pay types: Performance bonus Work Loc...