Call center job at home
- Category: Work from home Jobs
- Location: Ahmedabad, Aarambhada, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 27K
- Published on: 2025/09/21
Syneos Health Commercial Solutions
Principal Biostatistician (Non Clinical Bio statistician)
Syneos Health Commercial Solutions • India • via Indeed
20 hours ago
Full–time
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Job description
Description
Principal Biostatistician
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 2+,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Job responsibilities
• Serves as a statistical department resource, mentors biostatisticians on job skills, and oversees or develops training plans or materials for Biostatistics associates. Conducts training sessions, or otherwise trains new hires and enhance the skills of existing personnel.
• Directs the activities of other biostatistics personnel on assigned projects to ensure timely completion of high quality work. Provides independent review of project work produced by other biostatisticians in the department.
• Provides support across all statistical tasks during the lifecycle of the project, from protocol to CSR.
• Prepares or oversees the preparation of Statistical Analysis Plans (SAPs), including development of well-presented mock-up displays for tables, listings, and figures. Collaborates with sponsor, if required.
• May be responsible as Lead Biostatistician for the statistical aspects of the protocol, generation of randomization schedule, and input to the clinical study report.
• Creates or reviews programming specifications for analysis datasets, tables, listings, and figures.
• Reviews SAS annotated case report forms (CRFs), database design, and other study documentation to ensure protocol criteria are met and all data is captured as required to support a high quality database and the planned analysis.
• Implements company objectives, and creates alternative solutions to address business and operational challenges.
• As biostatistics representative on project teams, interfaces with other departmental project team representatives
• Preparing in advance for internal meetings, contributing ideas, and demonstrating respect for opinions of others.
• Conducts and participates in verification and quality control of project deliverables, ensuring that output meets the expected results and is consistent with analysis described in the SAP and specifications.
• May lead complex or multiple projects (e.g. submissions, integrated analyses), and attend regulatory agency meetings or responds to questions, as needed, to support the statistical analysis results of clinical trials on behalf of the sponsor.
• Manages scheduling and time constraints across multiple projects, sets goals based on priorities from management, discusses time estimates for completion of study related activities with biostatistics management, adapts to timeline or priority changes by reorganizing daily workload, and proactively communicates to biostatistics management any difficulties with meeting these timelines.
• Monitors progress on study activities against agreed upon milestones and ensures the study timelines for project deliverables are met. Identifies out of scope tasks and escalates to management.
• Provides statistical programming support as needed.
• May participate in Data Safety Monitoring Board (DSMB) and/or Data Monitoring Committee (DMC) activities, including charter development and serving as an independent non-voting biostatistician. May serve as a voting statistician on DSMBs and/or DMCs.
• Provides input and reviews, and subsequently follows applicable SOPs, WIs, and relevant regulatory guidelines (e.g. ICH).
• Maintains well organized, complete, and up-to-date project documentation, and verification/quality control documents and programs; ensuring inspection readiness.
• Displays willingness to work with others and assists with projects and initiatives as necessary to meet the needs of the business.
• Prepares in advance for internal meetings, contributes ideas, and demonstrates respect for opinions of others
• Supports business development activities by contributing to proposals, budgets, and attending sponsor bid defense meetings.
• Performs other work-related duties as assigned.
• Minimal travel may be required.
Qualifications
What we’re looking for
• Graduate degree in biostatistics or related discipline.
• Extensive experience in clinical trials or an equivalent combination of education and experience,
demonstrated by the ability to lead multiple projects and programs of studies.
• MS (< 4 years’ experience) in statistics or biostatistics or closely related scientific field. Relevant
Pharmaceutical R&D experience or other related biological life science background is a plus.
• Possesses technical knowledge of broader statistical methodology, and ability to appropriately apply it in design and statistical analysis for accurate and high-quality results.
• Demonstrated knowledge of statistical methodology specific to assay development and drug safety studies is a plus.
• Proficiency in scientific computing/programming (SAS, R plus Shiny) and implementation of advanced statistical analysis, data manipulation, and graphing.
• Ability to apply extensive knowledge of statistical design, analysis, relevant regulatory guidelines, and programming techniques utilized in clinical research and to effectively communicate statistical concepts.
• Experience across all statistical tasks required to support clinical trials during the lifecycle of the project, from protocol to CSR.
• Experience with regulatory submissions preferred.
• Excellent written and verbal communication skills.
• Ability to read, write, speak, and understand English.
Get to know Syneos Health
Over the past 5 years, we have worked with +4% of all Novel FDA Approved Drugs, +5% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
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Athor Christensen
Call center job at home
Athor Christensen • Chile • via The Elite Job
11 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
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Job description
At The Elite Job, we are a leading provider of exceptional customer service solutions in various industries. Our company is dedicated to delivering top-notch services to our clients while offering our employees the flexibility to work from the comfort of their homes. Join our dynamic team and become a part of our commitment to excellence.
Job Summary:We are currently seeking skilled and motivated individuals to join our remote customer service team as Call Center Representatives. As a Customer Service Representative, you will play a pivotal role in delivering excellent customer experiences and ensuring customer satisfaction. Your ability to communicate effectively, problem-solve, and provide solutions will contribute to our mission of delivering world-class service.
Responsibilities:
• * Handle inbound and outbound customer interactions through phone, email, and chat channels.
• * Address customer inquiries, resolve issues, and provide information about our products and services.
• * Listen attentively to customer concerns and provide appropriate solutions while maintaining a positive and empathetic attitude.
• * Accurately document customer interactions and maintain detailed records of inquiries, comments, and actions taken.
• * Collaborate with cross-functional teams to escalate and resolve complex issues.
• * Strive to achieve individual and team performance targets while upholding the highest standards of quality.
• * Stay updated with product knowledge, company policies, and industry trends to provide accurate information to customers.
• Required Skills:
• * Excellent verbal and written communication skills in English.
• * Strong active listening skills with the ability to comprehend customer needs and concerns.
• * Empathy and the ability to remain calm and composed under pressure.
• * Problem-solving skills to identify root causes and provide effective solutions.
• * Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• * Self-motivated and disciplined to work independently while meeting performance goals.
• * Strong time management skills to prioritize tasks effectively.
• * Previous experience in a remote customer service role is a plus.
• Benefits:
• * Competitive remote work opportunities with flexible schedules.
• * Comprehensive training to ensure your success in the role.
• * Growth and advancement opportunities within the company.
• * Supportive and collaborative team environment.
• * Access to resources and tools necessary for remote work.
• * Competitive compensation package and performance-based incentives.
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