Call Center Jobs in Delhi For 12th Pass|New Delhi

Call Center Executive Job For 12th Pass

Job Details

Company Name : Paytm

Qualification : 12th Pass, Any Graduate

Industry : Private

Employment Type : Full Time

Work Hours : 8 Hours

Job Experience : 0 To 2 Years

Salary : 15500/- To 22500/- Per Month

Location : Delhi, India 110025

About Company

Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally.

This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets.

With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission—To bring 500 million unserved and underserved Indians to the mainstream economy.

Paytm Payments Bank offers secure, transparent and risk-free banking at your fingertips. With instant account opening, virtual debit card and zero balance requirements, experience the future of banking today.

Investing on Paytm Money is transparent, low-cost and commission-free. Buy stocks & mutual funds that can help you create wealth & realise your dreams.

Buying insurance does not have to be tedious, time-consuming & confusing. Paytm Insurance removes the worry of getting insured by making it simple, convenient & easy-to-understand.

Job Description

Call Center Executive Job For 12th Pass, Good News Paytm have job openings for 22+ Call Center Executive jobs in Delhi, If you are looking for Jobs in Delhi you can apply on this Call Center Executive Job.

To be a successful Hindi Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Center Representative Responsibilities

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Building lasting relationships with clients and other call center team members based on trust and reliability.

Utilizing software, databases, scripts, and tools appropriately.

Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Making sales or recommendations for products or services that may better suit client needs.

Taking part in training and other learning opportunities to expand knowledge of company and position.

Adhering to all company policies and procedures.

Call Center Representative Requirements

High School , 12th Pass or equivalent.

More education or experience may be preferred.

Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.

Understanding of company products, services, and policies.

Proficiency with computers, especially with CRM software, and strong typing skills.

Ability to ask prying questions and diffuse tense situations.

Strong time management and decision making skills.

Adaptability and accountability.

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