Call Center Operations Manager
- Category: Operations Executive Jobs
- Location: Jaipur, Rajasthan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 30K
- Published on: 2025/10/02
*Job Description:**
We are seeking a skilled Call Center Supervisor to oversee daily operations, ensuring customer satisfaction and high service standards. As a leader, you will be responsible for monitoring call center metrics, providing team members with guidance and support, handling escalated customer issues, and implementing process improvements.
• *Key Responsibilities:
• Monitor and analyze call center performance metrics
• Provide coaching and training to team members
• Develop and implement process improvements
• Handle escalated customer issues
• *Qualifications:
• Supervisory and Team Management skills
• Customer Satisfaction skills
• Analytical and Communication skills
• Strong leadership abilities and problem-solving skills
• Proficiency in using call center software and CRM systems
• Ability to work under pressure in a fast-paced environment
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