Call Quality Analyst

Responsibilities: Call Monitoring II Call Auditing II QA

• Auditing the required number of calls and giving accurate feedback
• Provide data inputs to internal stakeholders
• Collaborate with internal teams to identify gaps and areas for improvement opportunities
• Prepare and analyze internal and external quality reports for management staff review

More about this Call Quality Analyst job

Nsb Bpo Solutions Private Limited is aggressively hiring for the job profile of Call Quality Analyst for 2 open positions at Indore in Vijay Nagar locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect?

Ans. You can expect a minimum salary of 16,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for this job?

Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Thoda English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Indore at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 18-Dec-2024.

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