Job Description
Are you passionate about helping students achieve their educational goals? Do you thrive in a fast-paced, service-driven environment where every conversation matters? The Los Angeles Film School is seeking a dynamic Campus Admissions Representative to join our team and serve as a key point of contact for prospective students exploring our creative degree programs.
Purpose:
As a Campus Admissions Representative, you’ll act as a student advisor, recruiter, and brand ambassador, guiding prospective students through the admissions process with professionalism, empathy, and enthusiasm. You’ll engage in high-volume outreach, conduct interviews, and provide personalized support to help students make informed decisions about their future; all while operating in compliance with state and federal accreditation and institutional policies, and within the parameters of ethical codes of conduct.
This is a full-time, on-campus position that requires strong communication skills, attention to detail, and a passion for student success.
Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):
• Represent The Los Angeles Film School with integrity and enthusiasm, promoting our unique educational experience.
• Conduct engaging, compliant interviews with prospective students to assess fit and readiness for enrollment.
• Provide clear and accurate information about academic programs, student services, and financial aid options.
• Build relationships with prospective students through consistent follow-up and personalized support.
• Collaborate with cross-functional teams including Financial Aid, Student Advising, and Faculty to ensure a smooth enrollment experience.
• Maintain accurate records and utilize CRM tools to manage student interactions and progress.
• Participate in on-campus events such as registration, orientation, and open houses.
Non-Essential Duties & Responsibilities (those that must be performed with or without an ADA Accommodation):
• Adhere to policies and procedures of The Los Angeles Film School
• Maintain strict confidentiality of company and personnel information
• Adhere to company attendance standards
Other Responsibilities:
• Perform other duties as assigned.
Supervisory Responsibilities
• N/A
Competencies | Knowledge | Skills | Abilities:
• Strong verbal and written communication skills.
• Ability to connect with diverse individuals and build rapport quickly.
• Organized, detail-oriented, and comfortable managing multiple priorities.
• Confident presenting information in person and via video platforms.
• Self-motivated with a positive, team-oriented attitude.
• Proficient in Microsoft Office, CRM systems, Zoom, and/or Microsoft Teams.
Education | Experience:
• Prior experience in higher education admissions, student advising, recruitment, or customer service.
• Experience in sales, hospitality, or entertainment industry roles is a plus.
• Bachelor’s degree preferred; equivalent experience considered.
Certificates | Licenses | Registrations:
• N/A
Computer Skills:
• Strong proficiency with PC and/or Mac (MS Word, Outlook, Excel, PowerPoint, Keynote).
• Ability to learn new programs as required, etc.
Environmental Factors (are those that are required and performed with or without an accommodation):
• This position includes extended time viewing a computer screen, extended time typing and speaking to students and staff both in person or via telephone or video software.
Physical Demands (are those that are required and performed with or without an accommodation):
• Full-time, on-campus role (minimum 40 hours/week).
• Requires extended periods of computer use and student interaction.
• Flexible scheduling may be required.
• May involve occasional lifting (up to 30 lbs) and participation in campus events.
Emotional & Mental Demands (are those that are required and performed with or without an accommodation):
While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. Employee must be able to work a flexible schedule.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
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