Care Coordinator

Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the Role:

Ingenia Care is a free service to help connect Ingenia's residents with support to live an active, independent life in our communities. The service aims to identify residents' needs, get approval for government funded care and support services, and arrange for the services to be delivered to residents in their homes.

The primary responsibility of the Care Coordinator is to deliver a service which focuses on assisting our elderly residents to remain as independent as possible by connecting them with care and support services. Care services include; personal services, domestic assistance, nutrition, mobility/Transport, clinical care, after hospital car, respite car, vision and hearing assessments, medication management and reviews and Palliative Care.

The main duties include;

Registering care applications
Managing client intake process and enquiry line
Determining client needs
Arranging for assessments and funding approvals
Connecting clients with care providers
Records management
Travel to our villages to conduct face to face assessments and build relationships with residents
About the Person:

This role would suit an experienced EN, RN, Social Worker or Allied Health professional with aged care assessment experience as a Regional Assessor or ACAT Assessor seeking a change from the hospital system and wanting to transition to an over the phone support role.

The ideal applicant will have the following skills and experiences in order to be successful:

Current AHPRA Registration
Practical experience working in the health and/or aged care industries
Excellent care assessment and planning experience
Strong leadership and people management skills
Positive and compassionate nature
Great customer service skills teamed with a positive attitude and a strong attention to detail
Ability to travel for up to a week at a time
For the successful applicant, we can offer:

Security working for a rapidly growing ASX listed organisation
Autonomy in the role where you have the ability to make your mark
Rewarding and challenging opportunity
Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.