Case Aide

Full job description
This posting

This posting will be used to fill 4 full-time terms positions working 75 bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions.

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.


Who we are

Family and Children Services branch provides comprehensive support and interventions including child protection, family support, foster care, adoption, youth services, counseling, and community outreach to ensure the safety and well-being of children, youth, and families in the community. This is your opportunity to grow your career while making a meaningful impact on the lives of children and families in our community.

Your role

This position is responsible for providing services to children who may or may not be in the Director’s care or whose families are currently involved with Family and Children Services in the area of child protection, family services, or children in care. The services can include organizing, transporting, supervising and documenting visits or appointments, providing childcare, admission and discharge, and completing file documentation


For more information on this job, please Tracey Rumbolt, Manager, Family Services at 867-332-5068 or Tracey.Rumbolt@yukon.ca
For more information about the recruitment process, please Ann Caron, HR Consultant at 867-332-6273 or annelouise.caron@yukon.ca

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

Government of Yukon’s many benefits
Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.

Check out:

Yukon Life
Working at Yukon government

Important application and job requirements

Essential qualifications

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

Completion of a course work in a social sciences field of study
Experience in the delivery of social support services in the area of child protection or family services;
Candidates who have education and experience equivalent to the essential qualifications listed above may be equally considered.


It may be helpful for you to review “Prepare your resume and cover letter”.


Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following:

Ability to multi-task and work in a fast-paced environment.
Ability to organize, plan and prioritize workload.
Ability to provide excellent client services.
Excellent communication skills in both verbal and written.
Good interpersonal skills, including conflict resolution and crisis management.
Ability to work collaboratively and within a diverse team.

It may be helpful for you to review “The job interview process”.


Conditions of employment

You must meet the following conditions before being hired, or within the time frame noted.

Vulnerable Sector Security Clearance with Vulnerable Sector, and Valid Class 5 Driver's Licence


Job requirements

This job requires you to perform, and/or be exposed to, the following:

Willingness to travel within the Territory on an occasional basis with limited notice; and, Willingness to work extended hours with limited notice or be on standby for extended periods of time with frequent evening, weekend, and statutory holiday work hours are required.


Learn more

For help on creating your E-recruitment profile, email E-Recruitment.clientsupport@yukon.ca or phone 867-667-+453.

Eligibility List
12 months
Post Date
28 May 2025
Close Date
10 June 2025