Job Description
Job type
Permanent
Full-time
Location
Leeds LS1•Hybrid work
Benefits
Pulled from the full job description
Referral programme
Employee discount
Sabbatical
Employee assistance programme
Company pension
Cycle to work scheme
Work from home
Full job description
Description
Previous Casualty Claims Handling experience essential
Davies are looking to recruit a dedicated Liability Claims Handler to join our growing Casualty team.
The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claim’s handling.
The successful candidate will manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.
This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
Key Responsibilities
Liaison with Insurers, Policyholders and Brokers.
Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
Obtaining all necessary evidence and relevant documentation.
Determining appropriate actions for the resolution of the case.
Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics.
Negotiating settlement where appropriate, within agreed authority limits.
Corresponding with all parties professionally to proactively progress the case to conclusion.
Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times.
Maintaining a proper reserve at all times by regular review.
Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
Skills, Knowledge & Expertise
Experience handling EL (Employers Liability) & PL (Public Liability) claims
Experience handling personal injury
Experience handling third-party property damage
Knowledge of how to value an injury claim
Knowledge of reserving philosophies desirable
Knowledge of Civil Procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
Job Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
#INDUKI
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
