CBS | HR Services Analyst

This position is the first point of contact for employees and managers on all questions related to HR policies and programs. This position will also focus on efficiently supporting various other HR activities including compliance. This position requires the incumbent to work in various shifts as per business needs.
Principal Duties & Responsibilities:-

Provide courteous and efficient customer service through phone calls, chat messages and online request forms
Answer questions on Colgate’s HR policies, programs and systems in a professional and efficient manner
Ensure compliance with relevant data privacy and data protection policies and regulations
Document all relevant notes on inquiries and resolution actions in case management system
Handling of various HR Operational activities as and when required for countries in the APAC region related to :

New hire, on-boarding
Employee data management
Pre-payroll/payroll processing
Local employee programs
Employee benefit administration
Letter issuance
HR related POs
Termination etc.

Responsible for all Statutory compliance with respect to labor law, for India :

Ensure statutory compliance by coordinating with Consultants & respective Business Partners [involves tracking the compliance register, ensuring the required forms are submitted on time, following up and ensuring Issuance of required Certificates etc.]
Coordination with internal department Account / Finance, Payroll, Legal and Admin for compliance of various statutory Return and Renewal and amendment.
Handling Inspection for closure of statutory returns related to P.Tax, P.F. – Involves dealing & coordinating with enforcement officers during their visits.
Conducting monthly audits for the 3P vendors and ensuring they are compliant on all parameters.

Responsible for identifying continuous improvement opportunities and making recommendations in the design/ re-design of programs/ processes and practices

Education/ Experience Requirements:-

Full time graduates with 3-4 years of experience
Post graduate in labor law or similar certification in labor law (preferred)
2 years of experience in handling India payroll/pre-payroll related administration (mandatory)
2 years of experience in handling India compliance related activities (preferred)
1 year of experience in HR Shared Service center (preferred)
Experience in various shared services technology platforms (ServiceNow, SuccessFactors, SAP, Salesforce, Workday etc..is preferred)

Skills:-

Strong communication
Marathi & Hindi language proficiency - Read, write & speak (mandatory)
Knowledge of HR processes and practices
Specialized skill set/certification in labor law (preferred)
Good organization and problem solving skills
Time management
Attention to detail
Continuous improvement
Solution oriented approach

Location:-

Mumbai, Maharashtra.

Company Overview:-
Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom’s of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill’s Science Diet and Hill’s Prescription Diet.
Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world