Cisco Certified Network Associate |CCNA|
- Category: BPO Jobs
- Location: Ghaziabad, Uttar Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 24K
- Published on: 2025/09/19
Technical Support Representative (Internet Connectivity)
Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
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