Client Experience Host

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Host/hostess experience

Hospitality

Coffee experience

Barista experience

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Job details
Here’s how the job details align with your profile.
Job type

Permanent
 
Location
London SW1H 0ND
 
Full job description
Location: London, SW1H 0ND
Hours of work: 40
Contract Type: Permanent




46 Park Lane is a cutting-edge venue located in the heart of Mayfair, London. As part of the facilities team, we create memorable visits while ensuring a safe and welcoming environment for all colleagues.
Job Description
As a vital member of the Park Lane and Westminster team, you’ll develop in-depth site knowledge and take the lead in delivering innovative service improvements and solutions.

We are committed to fostering a workplace where everyone can thrive, be authentic, and feel supported in their ambitions.

As the Client Experience Host, you’ll be a friendly, professional face who ensures every guest is warmly welcomed and enjoys an exceptional experience from arrival to departure.

You’ll also manage refreshment services with style and professionalism, maintaining the high standards that make 46 Park Lane truly special. Your passion for outstanding service will be evident in every interaction.
Key Responsibilities
Meet and greet visitors in a professional manner
Set up meeting rooms as required
Carry out general cleaning duties
Assist with food plating and prep for external caterers
Prepare barista-style coffee
Handle cash transactions (Westminster site only)
Professional and Personal Competencies/Qualifications
Experience in luxury hospitality (ideally 5-star, boutique-style venues)
Strong barista skills – quality coffee-making will be tested at interview
Proven guest-focused approach with excellent service standards
Willingness to take on varied tasks and support the wider team
Friendly, professional, and adaptable attitude
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, ****** orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace



To find out more about what we do - https://www.uk.issworld.com/