Client Implementation

Position Overview

Positive Impact. It's what drives us. More than a claim, this describes the way we do business.

Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society.

We're committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients. This is made possible by our people agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you'll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, we're driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.

At the heart of Deutsche Bank's client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, Cash Management, Lending, Trade Finance, Trust and Agency Services as well as Securities Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, managing leading Global Custodian, Private Equity, Sovereign Wealth funds - our universal expertise and global network allows us to offer truly integrated and effective solutions.

Your key responsibilities

Provides support to clients on all Market Entry / On-Boarding / KYC, Account opening and Account Maintenance related queries applying the highest standards primarily for Securities Services clients.

Working knowledge on KYC/ Client Onboarding processes/ requirements.

Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank/ Securities Services and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines.

Liaises with overseas teams /clients to ensure globally / regionally consistent high standards in service solutions for clients

To work on Adhoc projects required due to various reasons - Structure changes, Market requirements, efficiency projects etc.

Coordinates and aligns closely with onshore Implementation Team.

Escalates issues to onshore teams in timely manner to manage client expectation & relationship.

Work closely with onshore teams on E2E procedures and processes.

Prepares and provides MIS reports, internally / externally.

Contributes to Continuous Improvement activities leading to operational efficiencies

Your skills and experience

Have a minimum of 5 to 8 years' client services experience in the Securities Services business covering Custody & Clearing.

Possess excellent communication skills, inter-personal skills and be a strong team player

Be able to handle/address day to day client requirement/queries and liaise with both clients and internal stakeholders.

Be pro-active and able to resolve and respond to clients' requests and issues within the agreed turnaround times.

Be diligent and ensure quick escalations on key client issues or matters requiring senior management attention.

Be independent, self-starter and able to liaise with clients and internal stakeholders including senior management when required. Be a strong and committed team player.

Be well-versed with MS-Office applications.Project Management experience will be an added advantage.

How we'll support you

Training and development to help you excel in your career

Coaching and support from experts in your team

A culture of continuous learning to aid progression

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

5.00-8.00 Years