Client Relations Representative | Remote Work

HealthifyMe is seeking a Client Relations Representative to join our team on a full-time basis. This position will be remote, allowing you to work from the comfort of your own home. As a Client Relations Representative, you will be responsible for building and maintaining relationships with our clients, ensuring their satisfaction and addressing any concerns they may have.

Responsibilities:
- Communicate with clients via phone, email, and chat to address their inquiries and concerns
- Provide excellent customer service and support to ensure client satisfaction
- Work closely with the sales team to onboard new clients and provide ongoing support
- Identify opportunities to upsell additional products or services to existing clients
- Collaborate with internal teams to resolve client issues and improve overall client experience
- Maintain accurate records of client interactions and transactions
- Stay up-to-date on product knowledge and industry trends to better serve clients

Requirements:
- 2+ years of experience in a client-facing role
- Resilient and energetic personality traits
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
- Bachelor's degree in Business Administration or related field preferred

Benefits:
- Training & professional development opportunities
- Relocation allowance for eligible candidates
- Life insurance coverage

Working Environment:
At HealthifyMe, we foster an environment where technology is harnessed to drive innovation and efficiency. You will have the opportunity to work with a dynamic team of professionals who are passionate about improving the health and wellness of our clients.

Equal Opportunity Statement:
HealthifyMe is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, ****** orientation, or disability.

Deadline to apply: September 17, 2024

If you meet the requirements and are excited about the opportunity to join a leading health and wellness company, we encourage you to apply for the Client Relations Representative position at HealthifyMe. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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