Client Services Coordinator

Client Services Coordinator
Advanced Personnel Management–Hamilton, North Island
Full time
About 23 hours ago, from JobRadars New Zealand
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Discover a work/life balance tailored to you
Help to enable better lives
We have two roles available - 1 x permanent & 1 x fixed term (12 months)

What sets us apart

Empowering Better Lives - It's What We Do At APM, our purpose is simple yet profound - to enable better lives every single day. As a dynamic team of allied health superstars, we are fiercely committed to excellence and delivering culturally responsive, quality services to our community. Guided by our Tikanga Māori values of Manaakitanga, Kotahitanga, Wairuatanga, Whānaungatanga and Rangatiratanga, we make a genuine difference.

The location

This role is based in our Hamilton office, New Zealand's blossoming heartland. Amidst lush gardens and the mighty Waikato River, it's a city of vibrant energy and beauty. Explore the beautiful parks, the cultural richness, and the welcoming Hamilton community. Come and experience a perfect blend of urban and nature in the heart of the Waikato.

We have two roles available - 1 x permanent and 1 x fixed (12 months) with the possibility of going permanent.

Day to day responsibilities

Schedule appointments nationwide across multiple contracts
Co-ordinate referrals for health assessments and rehabilitation services from our customers and liaise with our clinical teams
Respond and proactively manage general queries from customers, clients and other APM team members
Prioritise a consistent flow of communication across several forums including email and phone
Use empathy and communication skills to be of calm, helpful service to people in their time of need.

Your Perks & Rewards

5 weeks annual leave
Health and Wellness - discounted gym membership
Generous Parental Leave
Lifestyle Discounts - generous discounts at 400+ New Zealand & Australian retailers
Free access tools & resources on a wide variety of topics, such as family planning & returning to work.

Your background

Passion for delivering high standards of customer service
Attention to detail and computer literate
Competent in administrative tasks
Ability to work at pace, manage your time well and think outside-the-box.

For more information, please reach out to Luke, Talent Consultant at ***************@apmworkcare.co.nz.

We are not able to accept applications from candidates who do not have the right to work in NZ.

Our mission is to create positive change and enable better lives.

Our whakataukī He waka eke noa – We’re all in this together.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.