Client Services Specialist

**About Comcare**

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Comcare is a key contributor to delivering an effective, fully funded and sustainable workers' compensation scheme for the Australian Public Service. Our mission is to provide support and services to employers and employees to facilitate early and sustainable return to work or recovery at work.

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The Claims Management Group works with employers and employees to identify and target strategies that facilitate early and sustainable return to work or recovery at work. This includes the calculation and transactional processing of accounts payable and weekly incapacity benefits.

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**Job Description**
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The Client Services Specialist will contribute to a range of Financial and Client Service functions related to claims management. This includes the registration of new claims, administrative and processing tasks, and the accurate receipting and recording of records.

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The Client Services Specialist will also contribute to the achievement of key performance indicators for the Financial and Client Services team.

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**Key Responsibilities:**

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Registration of new claims
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Administrative and processing tasks
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Accurate receipting and recording of records
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Contribution to the achievement of key performance indicators
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**Qualifications and Experience**
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Desirable: Experience working in a public sector context.

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Eligibility and Specific Conditions of Employment:

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Character clearance (Australian Criminal History Check)
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Employee Health Declaration
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Six months probationary period for new engagements
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Ability to obtain and maintain a Baseline Security Clearance
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**Benefits:**

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Flexible working arrangements (FWA)
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Hybrid working arrangements apply to this role
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Routine programs to support mental wellbeing
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**How to Apply:**

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Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience, and knowledge relevant to the job-specific capabilities and role.

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