Client Servicing Manager Frame

About us!

Framez is an event management and production company over two decades with a global footprint, headquartered in Singapore with local offices across India. Specializing in corporate events across industries, we curate and deliver memorable events to our clients thus framing ideas into actions! Website: http://framez.sg/

Join our team to Innovate with us as a Client Experience Specialist in the event industry. You’re creative

approach to client solutions and flair for innovation will set new standards in crafting memorable and

impactful events.

Position: Client Service Manager/ Key Account Manager

Location: Bangalore

· Ensure that all business opportunities are fully captured and explored.

· Ensuring timely response and excellent level of client service to all enquiries and active projects.

· Travel; attain meetings with prospect clients as per business requirements.

· Creating and presenting business presentations. ( Pitch & existing account proposal )

· Negotiating & winning business and handing over accounts to the project manager.

· Developing strong relationship with existing clients and develop other opportunities.

· Active participation in building and managing virtual event project plan

· Manage all event-related deliverable submission deadlines and approvals

· Updating creative team on Credentials, Show reels, Website, Newsletters and other tools.

· Ensure delivery of post-event communication roll-out in a timely manner

· Attend post-event debrief and provide necessary event data

· Key Account Management- Key Performance Indicators

· Achieve quarterly revenue targets

· Account mapping and Client Meetings

· Client relationship and retention

· Business generation from key accounts

· Process compliance and report generation

· Oversee event onsite

Eligibility Criteria

Education: Any Graduate / MBA

Profile: Client servicing / Key account Management

Experience: 2-7 years of experience preferably from Event Industry