Cloud Computing Engineer

Qualifications
This candidate must possess an Azure Administrator Associate Certification (or equivalent) as well as the following:
Azure Kubernetes Service (AKS)
Azure container registry (ACR)
Azure networking (VNET, subnet, security groups)
Azure storage (Azure Disks, Azure Files)
Azure security (Azure Active Directory, RBAC)
Azure CLI and PowerShell
Containerization (Docker, containers)
Kubernetes fundamentals (architecture, components, networking)
Kubernetes architecture and components (Deployments)
Kubernetes APIs and CLI
Networking (Services, Firewalls, Load Balancing)
Storage
Security (Network Policies)
Monitoring and Logging
Linux/Unix operating systems
Scripting languages (Python)
Familiarity with Infrastructure-as-Service
Redis configuration and optimization
Database administration (data modeling, caching strategies) (optional)
Required Operational Skills
Scaling and upgrading Kubernetes nodes
Managing Kubernetes networking and security
Troubleshooting Kubernetes issues (pod, deployment, service)
Implementing high availability and redundancy
Managing Azure resources (VMs, storage, networking)
Integrating Kubernetes with Azure services (Azure Storage, Azure Functions)
Managing Kubernetes configurations (yaml, json)
Cluster provisioning and management
Resource management (CPU, memory, storage)
Redis data structures and commands
Redis clustering and replication
Redis persistence and backup strategies
Redis performance optimization
Redis security (authentication, authorization)
Required Soft Skills
Collaboration and teamwork
Communication and documentation
Problem-solving and analytical thinking
Adaptability and flexibility
Time management and prioritization
Continuous learning and professional development
A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
Education and/or experience which is equivalent to "1" above
Public Service Loan Forgiveness
New York City Residency is not required for this position
Benefits
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs
Responsibilities
HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions
The Office of HPDTech is composed of 7 units: CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security
As the Cloud Computing Engineer reporting to the Chief Technology Officer, you will positively impact the organization cloud computing environment
This position will be responsible for the setup, the management and administration of Azure Cloud Services
This position encompasses professional and responsible highly technical consultative responsibilities unique to the design and engineering of complex cloud computing and networks
Under the administrative direction of an agency IT manager, with broad latitude of independent action or decision, is responsible for the development of comprehensive cloud-based infrastructure solutions
Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks
Design and engineer services of New York City’s Microsoft Azure tenant domain network
Lead a team or participate in a team in planning, designing, implementing, and maintaining cloud-based solutions that includes the management of IT facilities, network, security, telecommunications, servers, storage and virtualization components
Analyzes, designs, implements, documents and monitors infrastructure to maximize performance and capacity
ensures security and availability of data
Plans, initiates, and implements new infrastructure or design changes
Plans, initiates and implements new solutions for cloud infrastructure, including network and system design and engineering
Plans define and maintain standards and guidelines for efficiency, security, reuse, interoperability, availability, consistency, and integration
Define optimal performance level for infrastructure components and ensure that the level is met
Monitors industry development; liaises with vendors, as necessary
Ensures compliance with agency standards
Assists with application development regarding new technologies and system requirements
Identifies probable system problems or design flaws and escalates issues to upper management before serious performance impact
Define, manage and monitor data retention, replication, data protection, and disaster recovery strategies, to ensure proper recoverability
Serves as subject matter expert on topics related to networks, servers, storage and virtualization; provides training
Manages inventory of IT hardware and software assets
Liaises with relevant stakeholders to ensure availability of infrastructure solutions
Maintains disaster recovery configurations for infrastructure, perform periodic disaster recovery tests and maintain disaster recovery documentation and procedures in support of infrastructure
Works closely with various IT teams to resolve infrastructure issues
Ensure that all changes to the infrastructure adhere to established Change Management policies and procedures
Manages network or infrastructure engineering for cloud solutions
Prepares system configurations and management/support documentation
Assists in the development and review of technical specifications for the procurement of relevant IT systems and services, including the evaluation of vendor submissions solicited via bids, requests for information and proposals
May oversee multiple projects and supervise employees
Application deployment and scaling
Troubleshooting and debugging
Backup and disaster recovery (optional)
Upgrade and patch management
Performance optimization
Cost management and resource utilization
Job description
About The Agency

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
• We maintain building and resident safety and health.
• We create opportunities for New Yorkers through housing affordability.
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. ________________________________________

Your Team

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech leads the agency’s effort to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

The Office of HPDTech is composed of 7 units: CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security.

Your Impact

As the Cloud Computing Engineer reporting to the Chief Technology Officer, you will positively impact the organization cloud computing environment.

Your Role

This position will be responsible for the setup, the management and administration of Azure Cloud Services.

Your Responsibilities

This position encompasses professional and responsible highly technical consultative responsibilities unique to the design and engineering of complex cloud computing and networks. Under the administrative direction of an agency IT manager, with broad latitude of independent action or decision, is responsible for the development of comprehensive cloud-based infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks. Design and engineer services of New York City’s Microsoft Azure tenant domain network. Lead a team or participate in a team in planning, designing, implementing, and maintaining cloud-based solutions that includes the management of IT facilities, network, security, telecommunications, servers, storage and virtualization components.

This candidate must possess an Azure Administrator Associate Certification (or equivalent) as well as the following:

General Skills
• Analyzes, designs, implements, documents and monitors infrastructure to maximize performance and capacity. - ensures security and availability of data.
• Plans, initiates, and implements new infrastructure or design changes.
• Plans, initiates and implements new solutions for cloud infrastructure, including network and system design and engineering.
• Plans define and maintain standards and guidelines for efficiency, security, reuse, interoperability, availability, consistency, and integration.
• Define optimal performance level for infrastructure components and ensure that the level is met.
• Monitors industry development; liaises with vendors, as necessary.
• Ensures compliance with agency standards.
• Assists with application development regarding new technologies and system requirements.
• Identifies probable system problems or design flaws and escalates issues to upper management before serious performance impact.
• Define, manage and monitor data retention, replication, data protection, and disaster recovery strategies, to ensure proper recoverability.
• Serves as subject matter expert on topics related to networks, servers, storage and virtualization; provides training.
• Manages inventory of IT hardware and software assets. Liaises with relevant stakeholders to ensure availability of infrastructure solutions.
• Maintains disaster recovery configurations for infrastructure, perform periodic disaster recovery tests and maintain disaster recovery documentation and procedures in support of infrastructure.
• Works closely with various IT teams to resolve infrastructure issues.
• Ensure that all changes to the infrastructure adhere to established Change Management policies and procedures.
• Manages network or infrastructure engineering for cloud solutions.
• Prepares system configurations and management/support documentation.
• Assists in the development and review of technical specifications for the procurement of relevant IT systems and services, including the evaluation of vendor submissions solicited via bids, requests for information and proposals.
• May oversee multiple projects and supervise employees.

Required Technical Skills
• Azure Kubernetes Service (AKS)
• Azure container registry (ACR)
• Azure networking (VNET, subnet, security groups)
• Azure storage (Azure Disks, Azure Files)
• Azure security (Azure Active Directory, RBAC)
• Azure CLI and PowerShell
• Containerization (Docker, containers)
• Kubernetes fundamentals (architecture, components, networking)
• Kubernetes architecture and components (Deployments)
• Kubernetes APIs and CLI
• Networking (Services, Firewalls, Load Balancing)
• Storage
• Security (Network Policies)
• Monitoring and Logging
• Linux/Unix operating systems
• Scripting languages (Python)
• Familiarity with Infrastructure-as-Service
• Redis configuration and optimization
• Database administration (data modeling, caching strategies) (optional)

Required Operational Skills
• Scaling and upgrading Kubernetes nodes
• Managing Kubernetes networking and security
• Troubleshooting Kubernetes issues (pod, deployment, service)
• Implementing high availability and redundancy
• Managing Azure resources (VMs, storage, networking)
• Integrating Kubernetes with Azure services (Azure Storage, Azure Functions)
• Managing Kubernetes configurations (yaml, json)
• Cluster provisioning and management
• Application deployment and scaling
• Resource management (CPU, memory, storage)
• Troubleshooting and debugging
• Backup and disaster recovery (optional)
• Upgrade and patch management
• Performance optimization
• Cost management and resource utilization
• Redis data structures and commands
• Redis clustering and replication
• Redis persistence and backup strategies
• Redis performance optimization
• Redis security (authentication, authorization)

Required Soft Skills
• Collaboration and teamwork
• Communication and documentation
• Problem-solving and analytical thinking
• Adaptability and flexibility
• Time management and prioritization
• Continuous learning and professional development

Preferred Additional Skills\Certs (a plus):
• Cloud provider knowledge (AWS, GCP, Azure)
• Programming languages (C#, Java, Python, Node.js)
• Machine learning and artificial intelligence
• Certified Kubernetes Administrator (CKA)
• Certified Kubernetes Application Developer (CKAD)
• Certified Kubernetes Security Specialist (CKSS)
• Microsoft Certified: Azure Kubernetes Service (AKS) Developer
• Microsoft Certified: Azure Solutions Architect Expert
• Redis Certified Developer
• Redis Certified Administrator

Minimum Qualifications
• A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
• Education and/or experience which is equivalent to "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, veteran status, gender identity, or pregnancy.