Co| Salon Receptionist Manager

Linnaean is a domain that brings together three kingdoms; health, beauty, lifestyle. A health-focused cafe, medically informed beauty treatments and a lifestyle boutique that promotes balanced living. What unites all three are our underlying principles; to nourish, adapt and grow.

We are currently looking for a dynamic personality to assist our front of house receptionist team. Previous experience in a salon managing environment and sales ability would be a valuable asset ,strong interpersonal abilities to create positive connections with clients, staff, and management, contributing to a friendly and welcoming atmosphere.The role includes working with FOH team , answering calls, making bookings on our clinic system, greeting clients, taking payments and supporting the therapists and stylists. You will be responsible for looking after the social media and promotions . The contracted hours for this post are to be discussed following a successful interview.

Requirements:
• Smart appearance
• Highly Organised ,Customer Focused and Strong Sales Focused
• Courteous and Efficient
• Exceptional communication Skills
• Excellent spoken and written English
• Ability to work under pressure
• Ability to Multitask
• Punctual and reliable
• Flexible and a team player
• Skincare retail experience
• Skincare knowledge

Responsibilities
• Make appointment bookings using our online booking system
• To process payments
• To promote other services and products to customers as appropriate
• To answer calls, contact clients via telephone/email, and handle complaints in a timely and professional manner
• To smoothly take over the client's journey from the therapist/stylist and complete payments and appointment bookings
• To monitor salon daily and weekly goals and targets.
• Build and grow a successful and profitable salon.
• Create and maintain loyal clientele.
• To make clients aware of retail products and retails recommendations.

Experience:
• Minimum 2 years experience in a salon or clinic

Work Remotely
• No

Job Types: Full-time, Permanent

Pay: From £26,000.00 per year

Additional pay:
• Bonus scheme
• Commission pay
• Tips

Benefits:
• Discounted or free food
• Employee discount
• Store discount

Schedule:
• Day shift
• Weekend availability

Work Location: In person