Collection Mgr|Multi Product in | HDFC Openings

Job Description:

Jaipur, Rajasthan, India

2 – 3 Years

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Job Responsibilities:

• Monitor the agency / field executives performances periodically.

• Receipt Management including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Achieve the money collection under principal, fees & charges as per targets.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area

• Collection Managers to prevent the same.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections.

• Regular visit to yard and reporting the discrepancies / compliant items as a visit report.

(Applicable for Auto, Two Wheeler, Agri & CTG Loans) Ensuring timely allocation and field follow-up.

• Receivables Management Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Ensure trails updates are recorded in web-collections for follow-up on skip marking, deceased specifically apart from follow-up on normal portfolio.

• Call recordings have to be validated and updated in the visit report submitted to the agency.

• Process Management All Banks process to be adhered to in totality in Unit performance Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

Job Requirements:

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for agencies/off-rolls staff)

• Should be good on follow up and accomplishment of targeted achievements

• Should be able to handle deadlines and compliance items

• Should possess good communication skills

Job Details:

Company: HDFC

Vacancy Type: Full Time

Job Functions: Other

Job Location: Jaipur, Rajasthan, IN

Application Deadline: N/A

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