Community Growth Manager

Company Description

PlayAll Sports is a Sports Technology and Infrastructure company serving 61,000+ customers every month across, + cities, in sports complexes and corporate clients like HCL, KPMG, & American Express. PlayAll provides sports technology and infrastructure solutions to institutions and corporates.

Role Description

The Community Growth Manager will be responsible for managing day-to-day tasks related to community growth, engagement, and retention within PlayAll Sports. The role involves working closely with internal teams to drive strategic initiatives and foster a sense of community among customers and clients. If you are passionate about sports and are good with people, this job is for you.

Qualifications
• Bachelor's degree in Communications, Marketing, Public Relations or a related field.
• Demonstrable portfolio as a Community Manager or in a similar role, with 2-5 years in community management or social media management.
• Strong understanding of online community platforms, social media tools and analytics.
• Familiarity with content management systems and customer relationship management (CRM) tools.
• Excellent communication, writing and interpersonal skills, with the ability to engage and build relationships with diverse audiences.
• Creative and strategic thinker with the ability to develop and execute innovative community engagement initiatives.
• Ability to work independently and collaboratively in a fast-paced environment.

Key Responsibilities
• Take regular performance reports from the Corporate Event Manager, Event Manager, and Community Building Executive to ensure alignment and progress tracking.
• Identify and reach out to new corporate prospects through calls, emails, and meetings to generate fresh business leads.
• Build and maintain long-term relationships with corporate clients to enhance partnerships and conversions.
• Collaborate with internal departments to support community engagement initiatives and ensure consistency in execution.
• Monitor community feedback, analyze engagement metrics, and contribute strategic ideas for continued growth.
• Support event planning and execution efforts with input from key team members.
• Maintain clear documentation of reports, targets, and outcomes to support leadership reviews.
• Represent the brand at external meetings, networking events, and industry gatherings to grow community visibility.

Company: Play All Sports

Location: Alliance Tower No. 1, 3rd Floor, Savita Vihar, New Delhi - 1100+2

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 6:00 PM

Work Mode: On-site Only (No Work From Home)

Experience Required: Minimum 3 Years in Marketing & Sales

CTC - 5-7 Lakhs PA