Community Health Engagement Lead

Job highlights
Identified by Google from the original job post
Qualifications
Safely and consistently drive to public places up to 30 miles away from your home
A passion for working with Medicaid/Medicare/DSNP populations and a commitment to creating strong, supportive communities
Strong verbal and written communication skills, with an ability to engage and inspire diverse community members
A proactive, team-oriented mindset with leadership qualities
Experience leading or supporting community programs with 500+ members
Ability to work independently in a remote setting, with exceptional organizational and prioritization skills
Reliable transportation and flexibility for after-hours and weekend work
Commitment to a drug-free workplace, with readiness for pre-employment drug testing and background checks
Benefits
$21.00-$23.00 per hour commensurate with experience
Job level incentives
Opportunity to grow with the company
Flexible schedule
Opportunity to work with neglected populations; make the world a better place
Contract position with opportunity to convert after +0 days
Responsibilities
As a CEL, you will be a trusted leader who creates lasting relationships among our members, helping them navigate their health plans, connect with others, and thrive
Lead the Connect for Life program using our curriculum to build trust and improve health outcomes
Host virtual and in-person events that bring members together, ensuring they engage regularly and support one another
Provide leadership to peers and assist your manager in guiding the team as needed
Event Planning & Hosting:
Plan and host community-building events, coordinating logistics, member outreach, and venue selection
Collaborate with team members to ensure successful event execution and support peers with their event needs
Proactively engage with members through one-on-one home visits, phone calls, and community events to ensure participation and build lasting relationships
Meet monthly engagement goals and assist members in resolving healthcare needs
Record all member interactions, outreach, and attendance in Wider Circle's digital system for effective tracking and reporting
Identify and mentor community members as potential Wider Circle Ambassadors to support event coordination and strengthen member connections
Reach out to potential members through phone, in-person engagement, or events, developing personalized plans to enroll them in theConnect-for-Life program
Act as a bridge between members, their healthcare providers, and local organizations, helping them access additional services and close care gaps
Build partnerships with community-based organizations to expand resources for members
Achieve member engagement and growth targets, tracking success through attendance, feedback, and other metrics
Assist your manager by supporting Community Engagement Specialists (CES) in their roles, including training and shadowing as needed
Conduct home visits to engage with hard-to-reach members and encourage their participation in events
Maintain reliable transportation and the ability to travel up to 50 miles to member homes
To successfully fulfill this role, you must be able to perform the following essential functions:
Frequently carry up to 30 pounds of supplies
Comfortably stand and speak publicly, projecting your voice in indoor and outdoor spaces
Sit, stand, and walk routinely during events to interact effectively with members
See and hear well enough to interact with members in person or by phone and respond to member questions
Use a computer to view, enter, and update information in different systems
Effectively communicate with members in person or virtually
Job description
Wider Circle, a Silicon Valley healthcare start-up, is committed to improving health outcomes and fostering a sense of purpose for community members. We are looking for a dynamic Community Engagement Lead (CEL) to drive our mission forward through the Connect for Life program. This role offers an exciting opportunity to make a meaningful impact by building strong connections, promoting wellness, and supporting community health.

As a CEL, you will be a trusted leader who creates lasting relationships among our members, helping them navigate their health plans, connect with others, and thrive.

Key Responsibilities:

Program Leadership:
• Lead the Connect for Life program using our curriculum to build trust and improve health outcomes
• Host virtual and in-person events that bring members together, ensuring they engage regularly and support one another
• Provide leadership to peers and assist your manager in guiding the team as needed

Event Planning & Hosting:
• Plan and host community-building events, coordinating logistics, member outreach, and venue selection
• Collaborate with team members to ensure successful event execution and support peers with their event needs

Member Engagement:
• Proactively engage with members through one-on-one home visits, phone calls, and community events to ensure participation and build lasting relationships
• Meet monthly engagement goals and assist members in resolving healthcare needs

Documentation:
• Record all member interactions, outreach, and attendance in Wider Circle's digital system for effective tracking and reporting

Leadership Identification:
• Identify and mentor community members as potential Wider Circle Ambassadors to support event coordination and strengthen member connections

Prospective Member Outreach:
• Reach out to potential members through phone, in-person engagement, or events, developing personalized plans to enroll them in theConnect-for-Life program

Liaison & Partnerships:
• Act as a bridge between members, their healthcare providers, and local organizations, helping them access additional services and close care gaps
• Build partnerships with community-based organizations to expand resources for members

Accountability:
• Achieve member engagement and growth targets, tracking success through attendance, feedback, and other metrics
• Assist your manager by supporting Community Engagement Specialists (CES) in their roles, including training and shadowing as needed

Additional Responsibilities:
• Conduct home visits to engage with hard-to-reach members and encourage their participation in events
• Maintain reliable transportation and the ability to travel up to 50 miles to member homes

Physical Demands:

To successfully fulfill this role, you must be able to perform the following essential functions:
• Safely and consistently drive to public places up to 30 miles away from your home
• Frequently carry up to 30 pounds of supplies
• Comfortably stand and speak publicly, projecting your voice in indoor and outdoor spaces
• Sit, stand, and walk routinely during events to interact effectively with members
• See and hear well enough to interact with members in person or by phone and respond to member questions
• Use a computer to view, enter, and update information in different systems
• Effectively communicate with members in person or virtually

Requirements
• A passion for working with Medicaid/Medicare/DSNP populations and a commitment to creating strong, supportive communities
• 3+ years of relevant experience in community outreach, teaching, facilitation, or volunteer work, with healthcare experience preferred
• Strong verbal and written communication skills, with an ability to engage and inspire diverse community members
• A proactive, team-oriented mindset with leadership qualities
• Experience leading or supporting community programs with 500+ members
• Ability to work independently in a remote setting, with exceptional organizational and prioritization skills
• Reliable transportation and flexibility for after-hours and weekend work

Preferred Requirements:
• Associate or Bachelor; experience can be in lieu of education
• Healthcare experience
• Case Management experience

Commitment to a drug-free workplace, with readiness for pre-employment drug testing and background checks.

Join us in this exciting opportunity to be a driving force for health, connection, and community in a rapidly growing organization.

Apply today to Learn, Love, and Grow with us!

Benefits
• $21.00-$23.00 per hour commensurate with experience
• Job level incentives
• Opportunity to grow with the company
• Flexible schedule
• Opportunity to work with neglected populations; make the world a better place
• Contract position with opportunity to convert after +0 days

Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity and inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, ****** orientation, gender identity, gender expression, *** or gender, or any other basis protected by law.