Community Manager

Job Summary

As a senior community leader, you are responsible for overall performance of a few RBC branches of varying sizes and complexity within the community. Your priority is to lead your branches and work very closely with RBC partners to deliver exceptional client experience, acquire clients, grow market share, grow our brand, and acquire sustainable growth. You accomplish this through execution of an integrated community plan involving all branches and RBC partners. You are also a key influencer in the community, building RBC presence, expanding network, and sourcing key business opportunities. Your passion in creating success for our clients, employees, and communities is the cornerstone of your success in this opportunity.
Job Description

What will you do?

Lead direct reports and collaborate with dedicated RBC partners to capture market opportunities and deliver strong business performance
Manage one branch directly and other branches in the community indirectly, and build leadership capabilities of direct reports
Strategize and execute a community plan leveraging all roles and channels in community
Drive growth and retention activities within the community, inside and outside the branch, to acquire clients and increase market share
Deliver an exceptional client experience where advice and digital capability is the compelling value proposition
Be a connector and leader within RBC and the community
Attract and accelerate development of talent in collaboration with RBC partners
Understand and manage strategic, reputational, operational, credit and regulatory compliance risk
What do you need to succeed?

Must-have

Minimum 3 years Sales Leadership experience and minimum 5 years Financial Services experience
Demonstrated ability to prioritize for impact, deliver outstanding results through collaboration and strong partnerships
Experience in capitalizing on emerging trends and proactively defending against competition
Ability to lead a diverse workforce including sourcing, developing and promoting talent; as well as managing remotely
Completion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
Experience in two or more lines of business (i.e. Branch, Financial Planning, Small Business, etc.)
Leadership experience in community involvement (i.e. directorship, committees)
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

This role offers the unique opportunity to continue to build your leadership capability and lead a dynamic, collaborative, progressive, high-performing and diverse team to make a difference in a community and be a leader in the local financial services sector.
Full-time RBC employee status with unlimited earning potential and full benefits
A world-class training program in financial services
Flexible work/life balance options
Job Skills

Additional Job Details

Address:

108 SILVERCREEK PKY N:GUELPH
City:

GUELPH
Country:

Canada
Work hours/week:

37.5
Employment Type:

Full time
Platform:

PERSONAL & COMMERCIAL BANKING
Job Type:

Regular
Pay Type:

Salaried
Posted Date:

2025-05-01
Application Deadline:

2025-05-10
Note: Applications will be accepted until 11:5+ PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.