Contact Center Specialist

Financial Success Specialist (Contact Center) Full-time, Farmington Office

Join the award-winning LOC Credit Union team as a full-time Contact Center Financial Success Specialist at our Farmington office! Enjoy competitive wages, comprehensive benefits package (health, dental, vision, life insurance and more),14 paid holidays, paid birthday time off, paid time off, 401K matching up to 5%, tuition reimbursement, an engaged culture, career pathing, and more! The starting pay for this position is $20.00 minimum.

As a vital member of our team, you'll help members achieve their financial goals through our "Let's Win. Together." principle. This role involves engaging over the phone with members to understand their financial needs, ensuring transactions are completed efficiently, accurately processing loan applications, and educating members on our products and services.

We're looking for someone with excellent communication and organizational skills, strong sales abilities, good computer skills, and a passion for helping members and teammates. Prior experience in credit union or bank and a GED or high school diploma is required.

With roots dating back to 1+35, LOC Credit Union has been recognized as a Best of the Best Detroit Awards finalist and winner by the Detroit Free Press since 2020. We take pride in our dedication to our members and our continuous growth.

Our team describes LOC as transparent, evolving, friendly, collaborative, and welcoming. If you're a motivated performer seeking a company that values you, apply today and be part of our winning team!