Continuous Improvement Specialist

Job Number: 52735

Reporting to the Continuous Improvement Team Lead, the Continuous Improvement Specialist provides a wide range of professional strategic, analytical and process improvement services that are required to support Council, Corporate, Departmental and Branch level performance reporting and decision making related to all aspects of procurement, corporate contract management and supply chain management functions. Additionally, the position will identify trends and emerging concerns, identify areas for improvement, and make recommendations that will affect corporate wide.

The Continuous Improvement Specialist will be responsible for improving, optimizing and stabilizing business processes by comparing current to future states and identifying areas in need of improvement. The Continuous Improvement Specialist will play an integral role in branch strategic planning, business planning, performance measurement, policy development, change management, translating business financial requirements to written form (i.e. business case development); risk management and quality assurance. The Continuous Improvement Specialist will also be responsible for reviewing and updating training programs, curricula, and courses.

What will you do?

Develop, implement and support the creation of new policies and performance processes
Oversee the strategic planning, coordination and alignment of the Section’s policies
Review, recommend and assist with the implementation of business process improvements
Develop and generate key performance indicator reports in conjunction with the changes
Monitor the application of changes to ensure that new process is implemented and effective
Evaluate the changes to confirm they are achieving the intended purpose
Identify any bottlenecks and remove them while working with stakeholders
Prepare maps, charts, graphs and textual presentations of data collected and summarize the data using standardized tools and methods
Audit procurement, contract management and supply service activities to ensure compliance, consistency and alignment with policies and procedures
Develop data collection approach/methodology related to Procurement and Contract Management functions
Prepare background material, conduct statistical analysis
Plan, conduct and implement internal and external environmental analyses to support the research required related to Procurement and Contract Management and Purchasing functions
Conduct shorter term research projects to aid in evaluation, assessment and development of recommendations
Other related duties
Qualifications:
University degree in Commerce, Operations Management, Engineering, Business Administration, Data Science, Public administration
A minimum of two (2) years of progressively responsible experience in a combination of: strategic/operational planning, working with corporate performance measures and budgets, policy development and leadership and project management experience
Assets:

Certified Business Analysis Professional (CBAP) is an asset
Prosci certification is an asset
Lean Six Sigma Green or Black Belt is a strong asset
A Master degree in a related field is an asset
Working experience of SAP and SAP Ariba is a strong asset
Experience working with Procurement, Contract Management, Purchasing and Supply Chain functions is a strong asset
Skills required for success:

General understanding of strategic and business planning principles, policy development and benchmarking
Procedures for performance measures alignment with the department’s business plan goals
Research and analysis procedures
Statistical techniques
Change management leadership
Advanced skills with Google Suite, especially Google Docs, Google Sheets, Google Slide, Diagram, Draw.io
Experience with data analysis tools and software
Familiarity with Continuous Improvement tools and techniques such as Lean Six Sigma, methodology and process mapping software
Familiarity with development and review of training material to align with established business processes
Understanding of business process mapping and analysis is required
Report writing and presentations to executives
Excellent written and verbal communication skills
Experience in report creation and analysis
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Applicants may be tested
Work Environment:

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 temporary full-time position for up to 11 months

Hours of Work: 40 hours per week, Monday - Friday

Salary Range: $38.+08 - $48.60+ (Hourly)

Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.

Talent Acquisition Consultant: RD/VH

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.


Classification Title: Strategic Planning Analyst I
Posting Date: Jun 23, 2025
Closing Date: July 4, 2025 11:5+:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union : CSU 52
Department: Corporate Procurement and Supply Services
Work Location(s): Century Place, 8th Floor, +803 - 102A Avenue Edmonton T5J 3A3