Counter Sales Representative

Job Overview
The inside sales/counter sales representative works closely with customers (by phone, fax, or email) and responds to inquiries about quotes, orders, lead times, etc. collaborates with other internal and external departments (such as Outside Sales, Manufacturing, Vendors, and Shipping) to handle purchase orders and provide customer service. provides great customer service, is up to speed on product knowledge, and keeps clients informed.

Responsibilities

Sell plumbing products to assigned and potential customers
Practice self-development in product knowledge, plumbing fixtures, and specified courses.
Ensure well-maintained material handling equipment and branch fleet.
Maintain a clean and orderly warehouse, adhering to Health and Safety regulations and the policy.
Delegate and coordinate warehouse operations, ensuring inventory accuracy and integrity.
Answer all plumbing requests and provide product quotation and technical support
Collaborate with the team to close sales and to provide excellent customer service
Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping plumber’s
Evaluate customer’s needs and upsell product where appropriate to maximize sales

Experience

Previous experience in plumbing sales and/or customer service
Technical plumbing knowledge
Experience using Trend, Word, Excel, and Outlook.
Superior customer service skills
Well organized, be able to multitask, and work well under pressure
Knowledge of, or the willingness to learn technical and advance skills

Coffey Plumbing DIV. of KTS PLUMBING & HEATING LTD. has been servicing Wellington North and surrounding areas for many years. We’re located in the heart of Arthur and take pride in providing professional plumbing services to our community. We offer a safe and supportive work environment and we’re looking to expand our team. If you want to work locally and think you may be a good fit, we’d love to hear from you!

Job Type: Full-time

Pay: $18.00-$28.00 per hour

Expected hours: 35 – 40 per week

Additional pay:

Signing bonus

Benefits:

Casual dress
Company events
Dental care
On-site parking
Store discount
Vision care

Flexible language requirement:

French not required

Schedule:

Monday to Friday

Work Location: In person