CRM Internship in Mumbai at Upakarna

About Upakarna

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We are a young fashion jewelry brand located in the heart of Mumbai. Upakarna is one of the few brands that create jewelry that is in between fashion and fine with innovation and creativity at the heart of every stage.

Activity on Internshala

Hiring since February 2024

13 opportunities posted

About The Internship

Selected intern's day-to-day responsibilities include:
• Develop and implement a comprehensive CRM strategy to optimize customer engagement and retention
• Oversee product listings across multiple online platforms, ensuring accurate and up-to-date information, attractive product descriptions, and high-quality images
• Monitor and respond to customer feedback and inquiries across various channels, including social media, email, and review platforms, with a strong focus on providing excellent customer service
• Track and analyze customer reviews to identify trends and areas of improvement, leveraging insights to enhance the brand's reputation
• Work closely with the marketing and sales teams to ensure the CRM strategy aligns with overall business goals and supports promotional activities
• Provide training and support to internal teams on CRM and third-party app management, ensuring smooth adoption and utilization of tools
• Ensure accuracy, consistency, and compliance with brand guidelines across all CRM communications and listings

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Learn Business Communication

Who can apply

Only Those Candidates Can Apply Who
• are available for full time (in-office) internship
• can start the internship between 1st Aug'23 and 5th Sep'23
• are available for duration of 6 months
• have relevant skills and interests

Perks

Certificate Letter of recommendation Informal dress code

Number of openings

2

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