CRM marketing project manager

Do you have an interest in CRM marketing and want to reach your full potential?

At Dialekta, we reconcile caring and performance and we do it very well (promise, it's not just for show). We're looking for our next CRM marketing project manager, who will push back the status quo to make clients, colleagues and Dialekta ***** every day ✨

We asked your future colleagues why you should come and work for us.
An extraordinary atmosphere and amazing people
Week +/10 (every other Friday is a day off)
Right to disconnect and flexible hours
Flexible remote work
Work abroad for up to two months
Competitive salary and benefits
Here’s what you’ll do:
Project management and continuous improvement (50%)
Manage CRM marketing projects and campaigns from planning to deployment, including management of partners, internal resources and budget
Continuously document and optimise our processes
Build automated reports
Customer relationship management (35%)
Act as the main point of contact for a portfolio of customers
Understand customers' business needs and develop a plan to meet their business needs and developing a relationship marketing plan to meet them
Communicating project progress transparently to customers, internal teams and various stakeholders
Marketing strategy & performance (15%)
Presenting campaign results and outlining conclusions and potential optimisations
Ensuring project profitability by respecting objectives, deadlines and budgets set
To succeed in this role, you should have:
3 to 5 years experience in a similar position (in an agency would be an asset).
University degree in business administration, business intelligence or equivalent experience.
Excellent project management skills to steer and ensure the smooth running of CRM and digital campaigns, including planning, execution and performance monitoring.
Technical knowledge of marketing automation tools (such as Salesforce, Symplify, Hubspot, etc.)
Excellent interpersonal and teamwork skills
The ability to learn quickly, to be a self-starter and to push the envelope.
The qualities that will make you the perfect assistant for our president:
Marketing business intelligence skills
Natural ability with numbers
Geeky, passionate about new MARTECH technologies
Bilingualism in English and French, spoken and written (to communicate regularly with an English-speaking clientele, in particular some of our customers and suppliers)
Experience with data visualisation and automated reporting tools
Knowledge or mastery of data analysis tools (Excel, SQL, Python or R) would be a plus.