CRM Tele-sales Executive

**Job Summary**:
We at Robu.In have a dedicated **B2B-Sales Team** who engages with **Customers** for all their **Sales** related activities. Each **Sales Executive** is assigned with a certain set of customers through whom they take efforts to achieve their **Sales Targets.** But in all of this, after placing orders, initially some of our customers go stagnant and they lose engagement with us. In this way we have classified our customers into **Performing Accounts (PA)** and **Non-Performing Accounts (NPA)**.
• *Experience**:Freshers, 0.6 months-to-1 Years’, relevant experience in **Out-bound Sales, Sales Support**, **Tele-Sales **or **Inside-Sale’s** for **Electronic Products & Components,** **CRM **or **Customer Support/Customer Care** experienced.
• *Salary Range**:
₹1,+2,286/- to ₹2,53,355/- **Fixed CTC **per year + (Additional) **Sales Incentives** Up-to Rs.72,000/- per year based on Sales (NPA) conversion. **(₹12,000 to ₹16,000 In-hand Per Month + ₹1,000 to ₹6,000 Variable Incentives based on sales conversion)** + P.F + ESIC + Gratuity & Health Insurance Benefit provided by company.
• *Educational Qualification**:
ITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC), Mechatronics, **OR** any Graduate’s/12th passed with relevant experience into Tele-Sales/Out-bound Sales or Customer Care.
• *Required Key Skills**:

- Ability to listen, with active problem-solving skills.
- Good interpersonal skills.
- Ability to handle pressure.
- Microsoft Excel with Basic Computer knowledge.
- Good verbal & written English communication is a must.
• *Gender**: Male/Female (Anyone can apply).
• *Responsibilities**:
The major job responsibilities of the **CRM Tele-Sales Executive** will be:

- Daily calling the Customers from the **Non-Performing Accounts (NPA’s)** and understanding the reasons behind Low/No business.
- Resolve issues related to Services/Pricing of the products required by customers by coordinating with the **Sales Executive’s**.
- Researching the web and understanding the Competitor’s products for a comparative study to better assist the Customers.
- Properly understanding the electronic technicalities and functions.
- Mailing of shipping details and invoices to customers.
• *Job Benefits**:
1) 5 Days working.

2) 2 Weekly Off’s (Sat-Sun Fixed Off’s).

3) Flexible Working hours.

4) Health Insurance.

5) Freedom to choose your carrier path.

6) Monthly sales incentives based on sales conversion.
• *Job Features**:

- Designation- CRM Tele-Sales Executive- Qualification- ITI/Diploma/B.E in Electronics, Electronics & Telecommunications (E&TC), Mechatronics, OR any Graduate’s/12th passed with relevant experience into Tele-Sales/Out-bound Sales or Customer Care.- Gender- Male/Female (Anyone can apply).- Salary Range- ₹1,+2,286/- to ₹2,53,355/- Fixed CTC per year + (Additional) Sales Incentives Up-to Rs.72,000/- per year based on Sales (NPA) conversion. (₹12,000 to ₹16,000 In-hand Per Month + ₹1,000 to ₹6,000 Variable Incentives based on sales conversion)- Work Experience- Experience: Freshers, 0.6 months-to-1 Years’, relevant experience in Out-bound Sales, Sales Support, Tele-Sales or Inside-Sale’s for Electronic Products & Components, CRM or Customer Support/Customer Care experienced.- Location- Dighi, Pune