CSA|
- Category: Customer Care
- Location: Kanpur, Uttar Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 33K
- Published on: 2025/09/21
Posted Date
06 Apr, 2024
Business
Reliance Jewels
Family
Jewellery Store
Functional Business Area
Site Operations
Location
Kanpur
Job Responsibilities
• Achieve and exceed sales target for category
• Enhance conversion ratiosand average transaction values • Counsel customers
• Deliver customer servicecustomer service levels
• Constantly update knowledge on product and sellingdepartments/services
• Ensure stocking of products and display with adherenceis able to deliver high quality customer serviceof the highest standards
• Cross selling and up selling
Adhere to properpromotions etc.
• Interact accurately with JDC/HO teams so that the store teamquantitative reports to management on customers, sales, stock, competition,skills • Deliver sales and customer service of the highest standards
• Resolvestock management procedures
Be vigilant without adversely affecting thetheir grievances and complaints by effectively liasoning with relatedto standards
• Assist in stock staking
• Provide necessary qualitative and
Education Requirements
Undergraduate/Graduate
Experience Requirements
0 to 6 years
Skills & Competencies
Communication Skills
Listening skills
Customer Centricity
ProblemSolving
Selling Skills
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