Customer Care Executive
- Category: Fresher Jobs
- Location: Salt Lake City, West Bengal
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 19K
- Published on: 2025/09/21
Full Job Description
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,500.00 - ₹25,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
US shift
Ability to commute/relocate:
Salt Lake City, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Speak with the employer
++1 8777364+6+
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