Customer Care Executive
- Category: Customer Care
- Location: Chennai, Tamilnadu
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 22K to 23K
- Published on: 2025/09/21
Coordinating with customers for feedback call
• Post sale and pre sale follow up
• Pre Delivery Coordination and arrangements of delivery kit and documents.
• Maintaining the customer data base
• Recording customer feedback.
• Following SOP's of Brand.
• Capturing complaints from customers.
• Resolving the complaints and getting satisfaction note.
• Ensuring ROAR score 100%.
• Preparing Root cause Analysis.
• Timely updation of sales process to the customers.
Job Type: Full-time
Salary ₹12,000.00 - ₹25,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Tamil (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
++1 +384005505
Application Deadline: 31/07/2024
Expected Start Date: 0+/07/2024
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Typical Pay for this Type of Work
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₹1L–4.5Lper year
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VTK Automobiles Pvt Ltd
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