Customer Care Executive

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

Job Description:

● Provide superior Customer Experience on Chat/Email/Call.

● Provide accurate, valid, and complete information by using the right methods/tools

● Maintaining a positive, empathetic, and professional attitude toward customers at all times

● Collaborate with team members, and customer service teams to ensure a superior customer experience.

● Follow the company’s communication procedures, policies, and guidelines at all times

● Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

Minimum Qualifications & Requirements:

● 12th pass can apply

● Freshers are also considered

●Good Communication Required .

● Rotational shifts .

Day shift : +am to 6pm OR 10am to 7pm

Night shift : 5pm to 2am OR 6pm to 3am .

● 6 days working 1 week off .

Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station .

Salary: INR (per month)

13k ctc to 16kctc

Working mode: Work from Office

Location: kolkata west bengal

Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157

Job Type: Full-time

Pay: From ₹13,000.00 per month

Schedule:

Rotational shift
Supplemental pay types:

Performance bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person

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