Customer Experience Representative
- Category: Telecaller Jobs
- Location: New Lynn, Auckland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 17K to 18K
- Published on: 2025/09/21
We are looking for an outstanding Customer Experience Representative to join our team at AsureQuality. This is a full-time role working 40 hours a week from Monday through to Friday. In this role you will interact with a range of internal and external customers, responding to inbound email inquiries, entering customer records into a range of databases including LIMS(Laboratory Information Management System), Microsoft CRM and our newly introduced Customer Support Platform, helping our journey of Continuous Improvement. You will also support various Business Development projects. We are on a journey to enhance our customer experience to ensure we remain industry leaders. A very exciting time to join AsureQuality.
About you:
With your previous experience in a customer facing role, you will have outstanding verbal and written English, be proficient in the Microsoft packages and enjoy working as part of a team. Exposure in a Science or technical environment (Laboratory) would give you an advantage.
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