Customer Experience Technician
- Category: Telecaller Jobs
- Location: Auckland, Auckland
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 27K
- Published on: 2025/09/21
This customer service role offers an exciting opportunity for growth and development, with the potential to mature into a support role spanning Australia and New Zealand. The successful candidate will have the chance to utilise their technical problem-solving skills preferably in small electrical goods.
What you'll do:
Internally this role will be titled Technical Service Specialist, and you will be at the forefront of customer service, using your technical expertise to troubleshoot issues and provide solutions. Your background in electrical goods will be invaluable as you navigate through various product lines including coffee machines, heating and cooling systems. You will also have the opportunity to travel both domestically and internationally for training purposes. Your strong communication skills will be put to good use as you liaise with third-party agencies, while your organisational abilities will assist in managing administrative tasks such as warranty claims and stock control.
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