Customer Relationship Manager | HDFC Bank
- Category: Bank Jobs
- Location: Jaipur, Rajasthan
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 16K to 35K
- Published on: 2025/09/21
Job Specifications :
· To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
· To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
· Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
· Profiling of customers in order to aid right cross-servicing of Bank products.
· Accurate logging and resolution of complaints.
· Sales across all product segments-TPP, Assets, Cards etc.
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Ability to commute/relocate:
Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service (Preferred)
total work (Preferred)
Language:
English (Preferred)
Speak with the employer
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Health insurance
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