Customer Relationship Manager | Tonk

  • Category: Bank Jobs
  • Location: Tonk, Rajasthan
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 24K to 29K
  • Published on: 2025/09/21

We are currently seeking a highly motivated and experienced Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients across India. Responsibilities: • Develop and implement effective customer relationship strategies to enhance customer satisfaction and loyalty. • Manage a portfolio of clients and serve as their primary point of contact. • Understand clients needs and provide appropriate solutions and recommendations. • Ensure timely and accurate delivery of products and services to clients. • Resolve any customer issues or complaints in a professional and timely manner. • Collaborate with internal teams to ensure customer satisfaction and retention. • Identify opportunities for upselling and cross-selling to existing clients. • Stay updated on industry trends and best practices to provide exceptional customer service. Requirements: • Proven work experience as a Customer Relationship Manager or similar role. • Excellent communication and interpersonal skills. • Strong problem-solving and negotiation abilities. • Ability to build and maintain long-term relationships with clients. • Proficient in CRM software and Microsoft Office Suite. • Ability to work independently and as part of a team. • Flexibility to travel as required. • Bachelor's degree in Business Administration or a related field. If you are a self-motivated individual with a passion for customer service and relationship management, we would love to hear from you. Join our team and contribute to our mission of providing exceptional customer experiences across India


Company Name: Kotak Mahindra Bank

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