Customer Sales Executive

Job details
No matching job preferences
Salary
₹20,000 - ₹32,665 a month
Job type
Full-time
Fresher
Regular / Permanent
Shift and schedule
Weekend availability
Night shift
Evening shift
US shift
Fixed shift
Monday to Friday
Benefits & Perks
Provident Fund, Paid sick time
Qualifications
Higher Secondary(12th Pass) (Preferred)

Business development: 1 year (Preferred)

Lead generation: 1 year (Preferred)

Total work: 1 year (Preferred)

Sales: 1 year (Preferred)

English (Preferred)

Benefits
Pulled from the full job description
Paid sick time
Provident Fund
Full Job Description
The Representative Customer Service interfaces with customers via inbound calls. This position provides customer service support and Sales

Experience – Fresher or any experience

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/or services
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
Offer additional products and/or services
Track, document and retrieve information in call tracking database
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹20,000.00 - ₹32,665.48 per month

Benefits:

Paid sick time
Provident Fund
Schedule:

Evening shift
Fixed shift
Monday to Friday
Night shift
US shift
Weekend availability
Supplemental pay types:

Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:

Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Business development: 1 year (Preferred)
Lead generation: 1 year (Preferred)
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
Language:

English (Preferred)
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