Customer Service Advisor |Full|time

Job details
No matching job preferences
Salary
₹20,000 - ₹40,000 a month
Job type
Full-time
Shift and schedule
Rotational shift
Qualifications
International voice process: 1 year (Required)

Higher Secondary(12th Pass) (Preferred)

Full Job Description
Hiring for Customer Service Advisor (Australian Process)

Responsibilities:

Should possess excellent Voice English Communication skills.

- Ability to handle difficult or irate customers effectively

- Ability to set expectations and deliver information in a positive and articulate way

- Professional and positive in interactions with others and is able to establish rapport quickly

-This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA

Eligibility:

Any Degree/HSC
Open to work 247 shifts, Voice process, Rotational Weekly off, Work from Office Environment
Should be comfortable with Graveyard Shifts
Should be based from Mumbai (Mandatory)
Excellent Communication skills to attend/resolve client issues on calls.
Candidates needs to have at least 6 months of International Voice Experience (Mandatory)

Job Type: Full-time

Salary: ₹20,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

International voice process: 1 year (Required)