Customer Service Agent

We are currently looking for Customer Service Representatives to support our customers with their online orders.

You will be responsible for providing exceptional customer service, answering general enquiries and following up on deliveries.

We are seeking highly driven individuals that strive to exceed expectations. You thrive on ensuring the best outcomes for the customer and are confident in conversing with all different types of people.

Key Details

Multiple Part Time roles: (20-30 hours per week over 5 shifts)
Full availability to be rostered between hours of Monday to Sunday, 8.00am - 2.00am
Commencement date : 0+ September 2026
Current Fixed term End date: 31 December 2026 (with the potential to extend)
Full availability December-January to cover our busiest times (we are closed Christmas Day only)
Full time training Monday to Friday, 5 days, 11am - 7pm from our office
Ellerslie location - right next to the train station.
Hybrid working model after training, nesting period and KPIs achieved
Auckland NZ based role
Technology required (for hybrid work model)