Customer Service Ambassador | Biosecurity Champion

Are you passionate about keeping Tāmaki Makaurau Auckland's Hauraki Gulf / Tīkapa Moana, its waters and islands, their flora, fauna, and natural resources pristine and healthy? If you have an interest in talking about our marine and terrestrial environment, biosecurity or conservation, then this will be the role for you! We are seeking outgoing, reliable individuals who want to protect this beautiful backyard as Biosecurity Champions/Ambassadors. This is the perfect opportunity to take on exciting temporary summer work and kick-start your new year with a passion.


The role:

Serious biosecurity issues, including plant diseases, rodents and marine pests, to name a few, are affecting our Hauraki Gulf / Tīkapa Moana and Islands, and we want you to be a champion to prevent further harm.

You will be educating boaties and visitors at key waterfront boat and ferry departure points in Tāmaki Makaurau/Auckland travelling to Hauraki Gulf / Tīkapa Moana and its islands on the importance of preventing the spread of pests and diseases and how this can occur. You will be working in pairs, scheduled on a roster and will be primarily working on Fridays, weekends and public holidays, starting from 2nd December 2024 and potentially up to 27th April 2025. All Champions must also be comfortable and confident approaching and talking to people, working outdoors and in a variety of locations. Reliable transport is a must. Training will be provided.


Start date: The assignment runs from 2nd December to 27th April (you can choose to finish around Auckland Anniversary/Waitangi weekend for the university term).

Hours: Part time, usually 18 hours per week (6-hour shifts - Fridays, Saturdays, Sundays and Public Holidays) Some mid-week work may be required during the peak holiday season.

Locations: Boat ramps and marinas including but not limited to: Bayswater, Browns Bay, Beachlands, Gulf Harbour, Half Moon Bay, Kawakawa Bay, Maraetai Omaha, Orakei, Outboard Boating Club, Pine Harbour, Takapuna, West Harbour and West Haven and possibly others. Relevant public events such as the two Auckland Boat shows.

Pay: $27.80 per hour + 8% holiday pay accrued weekly


Key responsibilities:

Engaging with people in friendly, meaningful conversations, educating boaties and visitors boat ramps and marinas, and attending summer events.
Encouraging best biosecurity practices, such as checking and cleaning shoes, bags, gear, vessels, boats and vehicles.
Collecting data and reporting this to the Biosecurity Champion Coordinator
Reporting any issues (including H & S) and non-compliance to the Biosecurity Coordinator (Please note that this is not an enforcement role).
Monitoring availability of information material and distributing collateral as needed
Attending briefings and training sessions as required.

The ideal candidate:

Has a demonstrated interest in Aotearoa's marine and terrestrial environments, biosecurity and conservation topics.
Has access to a reliable means of transport.
Has a reliable smartphone.
Is mature and responsible and is an organised and reliable worker.
Has strong communication and people skills and an interest in manaakitanga
Having an outgoing and engaging personality is a must.
Can problem solve effectively and make key decisions in a timely manner

What we can offer:

Opportunity to build customer service skills
Training and support throughout the assignment
Opportunity to develop your skills, knowledge and experience further

If this role sounds like you then apply today via the "apply" button (cover letters are optional).


If you would like to discuss the role with us then feel free to reach out via email on temp@randstad.co.nz or call the team on 0+ 336 0360.


Please note: We will be screening applications as we receive them to move swiftly to interviews. We are aiming to complete all interviews by 13th November, we may take the job advert down earlier.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.