Customer service and administration assistant
- Category: Work from home Jobs
- Location: Wellington, Wellington
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 27K
- Published on: 2025/09/21
Customer service and administration assistant
Peoples Coffee–Wellington, North Island
Part time
About 5 hours ago, from Institute of Data New Zealand
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The Customer Service and Administration Assistant is responsible for ensuring smooth customer communications by being the first point of contact at our roastery. You will also assist the dispatch and accounting teams by inputting accurate order and financial data. The ideal candidate will be available for 3-4 hours a day Monday
Friday.
This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Customer Service:
Respond promptly and professionally to customer inquiries via phone and email.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a basic level of coffee knowledge to assist customers effectively.
Assist the Roastery Operations Manager to process orders, returns, and exchanges, ensuring a smooth and timely workflow.
Build and maintain positive relationships with customers to promote
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