Customer Service Assistant 2 |PN 20014470| HYBRID

Jackson Therapy Partners


Travel Therapy - Certified Occupational Therapy Assistant
Jackson Therapy Partners • Yuba City, CA, United States • via LinkedIn
10 hours ago
$1,482 a week
Full–time
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Job highlights
Identified by Google from the original job post
Qualifications
Specialty: Certified Occupational Therapy Assistant
Eligible to work in the U.S
Minimum of an associate degree in Occupational Therapy from an accredited college required
4 more items(s)
Benefits
Choose your location and enjoy 13-week assignments (or longer) in destinations that include tourist spots, mountain locales, major cities, and rural regions
We deeply value your commitment to impacting others, that's why we offer a comprehensive and competitive benefits package starting your first day
Full medical benefits and 401k matching plan
5 more items(s)
Responsibilities
Discipline: Therapy
Duration: 13 weeks
40 hours per week
1 more items(s)
Job description
Jackson Therapy Partners is seeking a travel Certified Occupational Therapy Assistant for a travel job in Yuba City, California.

Job Description & Requirements
• Specialty: Certified Occupational Therapy Assistant
• Discipline: Therapy
• Duration: 13 weeks
• 40 hours per week
• Shift: 8 hours
• Employment Type: Travel

Setting: Skilled Nursing Facility

Jackson is currently seeking a Certified Oc...
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Ohio Department of Health


Customer Service Assistant 2 (PN 20014470)- HYBRID
Ohio Department of Health • Columbus, OH, United States • via LinkedIn
22 hours ago
Full–time
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Job highlights
Identified by Google from the original job post
Qualifications
We are currently seeking an experienced customer service specialist to provide information and communicate procedures to obtain or amend vital records
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application
trg. or + mos
21 more items(s)
Responsibilities
Researches and determines action needed in resolving complex problems, questions and complaints pertaining to pending or finalized legal actions, the initial registration of vital events, and status of pending inquiry
Provides technical assistance to electronic data users including local health departments, coroners, funeral homes and hospitals
Reviews legal documents for completeness and accuracy, handles emergency requests and protects the privacy of confidential information of all Vital Statistics records
4 more items(s)
Job description
What You'll Do

The Bureau of Vital Statistics operates a statewide system for the registration of births, deaths, and other vital events that happen within the state of Ohio. We are currently seeking an experienced customer service specialist to provide information and communicate procedures to obtain or amend vital records. This job entails the following tasks:
• Researches and determines action needed in resolving complex problems, questions and complaints pertaining to pending or finalized legal actions, the initial registration of vital events, and status of pending inquiry
• Provides technical assistance to electronic data users including local health departments, coroners, funeral homes and hospitals
• Reviews legal documents for completeness and accuracy, handles emergency requests and protects the privacy of confidential information of all Vital Statistics records
• Emails business partners and makes updates in the Integrated Public Health Information System/Electronic Death Registration System support site, as needed
• Prepares routine customer service letters and forms (e.g., marriage/divorce searches, birth/death affidavits)

Educational Transcript Requirements

Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

+ mos. trg. or + mos. exp. in office practices & procedures; + mos. trg. or + mos. exp. in public relations or customer service that included techniques for handling difficult people; + mos. trg. or + mos. exp. in typing, keyboarding, data entry or word processing; + mos. trg. or + mos. exp. in operation of personal computer.
• Or equivalent of Minimum Qualifications for Employment noted above.

Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:
• Associates or advanced degree in public relations or business
• Experience in handling difficult/angry callers
• Experience working with computer software (e.g., Word, Excel)
• Experience providing written and electronic communications
• Experience handling a high volume of incoming calls
• Experience handling confidential information

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Job Skills: Operational and Administrative Support

Technical Skills: Data Entry, Customer Service, Information Technology, Operational and Administrative Support

Professional Skills: Attention to Detail, Confidentiality, Customer Focus, Verbal Communication

Organization

Health

Agency Contact Name and Information

HR will contact you if selected for an interview.

Unposting Date

Sep +, 2024, 10:5+:00 PM

Work Location

Health Department Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

21.+7

Schedule

Full-time

Work Hours

8am-5pm

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Customer Service

Technical Skills

Data Entry, Customer Service, Information Technology, Operational and Administrative Support

Professional Skills

Attention to Detail, Customer Focus, Verbal Communication, Confidentiality

Agency Overview

Customer Service Assistant 2

About Us

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

The Ohio Department of Health supports a hybrid teleworking model. This position may work a hybrid schedule at the discretion of the manager or supervisor, which will require occasional attendance in the office for training, meetings and other operational needs. Employees must reside within a reasonable distance to their assigned headquarters for compliance with workplace reporting requirements.