Customer Service Assistant | Remote Work

BharatPe


Customer Service Assistant - Remote Work
BharatPe • Mumbai, Maharashtra • via GrabJobs
8 hours ago
₹4+,83+–₹61,468 a month
Part-time
Apply directly on GrabJobs
Job description
Job Description:

BharatPe is seeking a Customer Service Assistant to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home in Chennai, Tamil Nadu, IN. As an Associate Level Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients.

Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist customers with product information, order status, and issue resolution.
3. Process customer orders and returns accurately and efficiently.
4. Collaborate with other team members to ensure a seamless customer experience.
5. Utilize CRM software to maintain accurate customer records and track interactions.
6. Identify opportunities to upsell products or services to customers.
7. Provide feedback to management on customer trends and issues.

Requirements:
1. Minimum of 3 years of experience in customer service or a related field.
2. Adaptable and energetic personality traits.
3. Strong persuasion and project management skills.
4. Excellent communication and problem-solving abilities.
5. Ability to work independently and as part of a team.
6. Proficiency in Microsoft Office and CRM software.
7. High school diploma or equivalent required.

Benefits:
1. Relocation allowance for eligible candidates.
2. Paid overtime opportunities.
3. Free accommodation for remote workers.
4. Opportunity to work in a data-driven and strategic environment.

Equal Opportunity Statement:
BharatPe is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, ****** orientation, or disability status.

Deadline to apply: 2024-0+-10

If you meet the requirements and are looking for a rewarding part-time opportunity in customer service, we encourage you to apply for the Customer Service Assistant position at BharatPe. Join our team and help us deliver exceptional service to our valued customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Customer Service Assistant - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.