Customer Service Associate

Job details
Here’s how the job details align with your profile.
Pay

$1+ - $21 an hour
Job type

Full-time
Shift and schedule

Weekends as needed

Morning shift

Evening shift
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Work setting

Clinic

In-person
 
Location
Estimated commute
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Job address
3774 Julian Street, Denver, CO 80211
 
Benefits
Pulled from the full job description
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
 
Full job description
Sploot Veterinary Care is introducing a brand-new approach to Urgent & Primary Care for pets, and we’re seeking a people-first Customer Service Associate to join our team in Highlands Ranch! If you’re passionate about providing a top tier client experience and want to make an immediate impact on pet parents and their furry friends, we want to hear from you.

About Sploot Veterinary Care

At Sploot, we believe every pet deserves high-quality veterinary care—whether it’s a routine checkup or an urgent situation that can’t wait. We also know a happy and healthy veterinary team is the foundation of exceptional patient care. That’s why we focus on support, collaboration, and work-life balance, enabling each team member to thrive. Join Team Sploot and help shape the future of veterinary medicine!

Responsibilities

Client Support & Coordination: Provide a positive, empathetic experience as the first and last point of contact for pet parents, from check-in to check-out.
Schedule Management: Create, update, and own the daily clinic schedule, ensuring the flow of appointments runs smoothly.
Team Collaboration: Work alongside veterinarians, technicians, and fellow associates to deliver top-notch care for every patient.
Problem-Solving: Remain calm under pressure, handling in-clinic issues with professionalism and efficiency.
Communication & Guidance: Offer reassurance to pet parents, ensuring they know their furry family members are in excellent hands.
What Catches Our Eye

Exceptional Customer Service: Proven success delivering memorable client experiences.
Compensation & Benefits

Competitive Base Pay: $1+–$21/hour to start, with potential to reach $24/hour as you take on new responsibilities.
401(k) Retirement: Company match to help secure your future.
Healthcare: Health, Dental, and Vision insurance with a generous employer contribution, plus HSA option.
Paid Time Off: Two weeks of PTO initially, with more added the longer you’re with Sploot.
Parental Leave: 10 weeks of paid parental leave.
Pet Care Perks: Generous benefits for your own fur babies.
Snacks & Swag: Unlimited food and snacks during shifts, team events, and plenty of Sploot-branded gear!
Note: Benefits may vary based on experience or qualifications.

Job Type: Full-time

Pay: $1+.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance
Schedule:

Day shift
Evening shift
Monday to Friday
Morning shift
Weekends as needed
Work Location: In person