Customer Service Call Center Agent

Customer Service Call Center Agent in Suitland-Silver Hill, MD at Passport Auto Group Location:

Experience:

Not Specified Job Description

Our state of the art BDC (Business Development Center) which services all of our dealerships in customer service scheduling has grown substantially since its inception.
• Passport Auto Group: Family operated for more than 30 years.
• Very supportive and engaged senior management team.
• Excellent training programs for all positions.
• Areas top compensation packages and benefits.
• Huge customer base and loyalty.
• Excellent reputation for customer satisfaction
• High volume sales and service operations.
• Growth track potential within our auto group.

Passport Auto Group Headquartered in Marlow Heights, MD, is one of the largest volume dealership groups in the Washington Metro area. We are looking to hire full time Customer Service associates to coordinate service appointments with all of our dealerships. Internet and Computer skills necessary. Previous customer and service sales prefered but not necessary. Saturday hours are required. We have built a new state of the art facility with the latest technology to maintain contact and increase customer satisfaction with our customers. You will report to upper management in this position.

Job Requirements
• Answering phone calls for all of our service departments.
• Able to multi task with phone skills as well as instant messaging.
• Able to precisely route phone calls and messages to correct recipients.
• Excellent verbal skills
• Inbound and outbound phone skills