Customer Service Executive
- Category: Customer Care Executive
- Location: Cuttack, Orissa
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 15K to 21K
- Published on: 2025/09/19
Customer Service Executive Responsibilities list:
· Manage large amounts of incoming calls
· Generate sales leads
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
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