Customer Service Executive
- Category: MIS Executive
- Location: Ahmedabad, Gujarat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 27K
- Published on: 2025/09/21
Responsibilities:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Requirements:
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
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